A Virtual Private Server (VPS) is a hosting environment that gives you your own Linux or Windows virtual machine. Each private server provides a protected area that operates as an independent server. It enables you to share the expense of hardware and network connections and to eliminate the difficulty of maintaining them. Keep in mind that although multiple VPS customers share hardware, they do not share software. It has its own, complete directory structure, and set of dedicated application software. You can restart it without affecting any other private server accounts which share the same hardware. (Top)

Yes, to take advantage of any of our packages you do need to have a domain name you fully control. However, we are able to provide you with a domain registration service as you commence the purchasing process. (Top)

Yes, all packages come with a comprehensive service level agreement. (Top)

All accounts are setup once verification has been completed, usually around 24 hours after you place the order. If you order over a weekend it may be that the account is not operational until the Monday morning. (Top)

Yes. You can upgrade from any VPS plan to any other plan. If you are wishing to upgrade to a plan of the same Operating System (Windows or Linux – same distribution), then we can perform this so that you keep your profile. (Top)

Our Linux servers are able to run more virtual private servers than our Windows servers, as Linux uses fewer overheads (memory and CPU). The higher VPS plans have few other virtual private servers running on the same physical server as they require more resources in terms of memory and CPU. We always ensure, however, that there are more resources available than what are required, ensuring maximum performance all the time. (Top)

Parallels Plesk is a control panel that runs on Linux and Windows that allows you to manage your virtual machine. Plesk 8.2 is not a replacement for your Virtuozzo Power Panel. It operates separately and extends the flexibility of the Power Panel with a point and click based graphical user interface to make virtual server administration as simple as possible. (Top)

Parallels Virtuozzo is a server automation and virtualisation solution that creates multiple isolated Virtual Private Servers (VPSs) on a single physical server. Each VPS functions as a stand-alone server, meaning it can be rebooted independently, has its own administrative access, users, IP addresses, memory, processes, files, applications, system libraries and configuration files. (Top)

You can install most Web–based applications, software, and utilities within the virtual host without any modifications. Widely tested and utilised open–source and commercial applications run successfully on your private server account. Applications and services do not have to be aware of virtual private server technology. However, direct access to hardware is not available. (Top)

1. Applications that require the loading of a kernel module.
2. Applications that require a specific kernel module, or module version, that is not included in the existing distribution.
3. Applications that require direct access to block or character devices.
4. Applications that require NPTL. (Top)

Domain name transfers are supported for all gTLDs but are not supported for ccTLDs and .name. (Top)

Registrar transfers involve the transfer of an existing domain name from one registrar ("current" or "losing" registrar) to another ("sponsoring" or "gaining" registrar). (Top)

Virtual Server Warehouse supports the transfer of .com, .net, .org, .biz, .info, .tv and .cc domain names provided certain restrictions are met. Virtual Server Warehouse does not currently support transfers of all ccTLDs and .name. (Top)

The standard transfer fee will be the Base Registration Fee charged per domain name within the respective TLDs. See our Price List for more information. (Top)

Virtual Server Warehouse will process your transfer request with the appropriate registry, if needed, and extend the registration term of the transferred domain name by 1 year from the expiration date of the original registration unless the 1 year extension would bring the total registration term to over 10 years. In such case, the total registration term with the extension would be limited to 10 years. (Top)

• The domain name must have been registered for more than 60 days.
• Authorisation Codes are required for the transfer of .com, .net, .biz, .info and .org domain names to Virtual Server Warehouse.
• The current Administrative Contact must confirm the transfer request from the e-mail account listed in the Administrative Contact's WHOIS information.
• The current registrar must not deny the transfer request if it does not receive a response.
• The domain name must not be on a lock or hold status at the registry. (Top)

The Authorisation Code must be obtained from the current registrar of the domain name you wish to transfer. The registrar may have restrictions as to who may receive the Authorisation Code. (Top)

The amount of time required to authorise a domain name transfer can vary significantly due to variations in the amount of time taken by the current registrant and current registrar to approve transfer requests. However, normally you should receive notification of a successful or unsuccessful transfer within 18 calendar days. (Top)

No. Only upon a successful transfer can the gaining registrant change the nameserver information on the domain name in question. (Top)

Yes. You may change the registrant by inputting the new registrant information at the time the registrar transfer request is initiated. (Top)

No. A transfer request cannot be cancelled once the request is submitted to Virtual Server Warehouse. The Administrative Contact may cancel the transfer when they receive the Authorisation request. (Top)

After you submit a transfer request, your account will be debited by the amount of the base registration price for the TLD you are attempting to transfer. This amount will be placed into a "Pending" balance. If the transfer is approved, the Pending balance will be debited by the amount of the transfer. If the transfer is denied, the available Registration fund will be credited and the Pending balance will be credited. (Top)

Virtual Server Warehouse Partner Support can help facilitate a bulk transfer. Please send an e-mail to support@intrahost.co.uk for assistance. (Top)